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Lotto Arena

Home to the Antwerp Giants, the Lotto Arena is not less successful as its bigger neighbor, the Sportpaleis. Since 2007 the Lotto Arena is a site in Belgium for many great international sports games, amazing concerts and spectacular shows. Due to its easily accessible location and multifunctionality, the Lotto Arena hosts more than 350,000 of visitors a year. With a maximum capacity of 8,050 (standing capacity), it is the only venue of its kind in Belgium.

A project together with the city of Antwerp

The Lotto Arena is the result of a public-private partnership between the city of Antwerp and the management of the Sportpaleis. This cooperation went hand in hand with an investment of € 13 million, of which € 6 million was borne by the city of Antwerp in collaboration with the European and Flemish Community. The Lotto Arena formed the keystone of an investment of € 25 million in the development of the Sportpaleis site (refurbishment in 1997, new front building in 1999, Hospitality Center in 2005) The Nationale Loterij signed a 10-year agreement to serve as title sponsor with its most successful product: Lotto.

The Sportpaleis’ smaller twin

The Lotto Arena is so similar to its neighbor that they only vary in size. The venue consists of 2 floors, which offer a close-to-action experience for the spectators. Every seat in the arena has been given similar data as the Sportpaleis’ seats. This exclusive feature allows event organizers to easily and quickly switch venues if the ticket sales surpass all expectations.

Lotto Arena

Schijnpoortweg 119
2170 Merksem (Antwerpen)
België

Tel. +32 3 400 40 40
Fax. +32 3 400 40 41

Capacities

Configuration Capacity
maximum capacity sports up to 5,218
maximum capacity concerts up to 8,050

Features

Concept and capacity

  • more intimate arena featuring black box concept
  • entry hall and standing area offer corporate event possibilities for up to 2,090 people
  • various seat configurations possible (including sports events)

Arena specifications and dimensions

  • Floor area ranging from 900 (9,688) up to 2,700 (29,063) m2 (sq ft)
  • 50 m (164.0 ft) by 30 m (98.4 ft) arena floor
  • Smaller duplicate of Sportpaleis
  • Vertical clearance: 16 m (52.5 ft) and rigging possibilities up to 20 m (65.6 ft) high
  • Roof with 6 rafters, each with limit load up to 20,000 kg (44,092 lbs); 2,500 kg (5,511 lbs) per point
  • Entrance for big rigs into the arena

Audience facilities

  • guest services desk and ticketing facilities
  • spectators’ entrance separate from Lotto Suites’ entrance
  • coatroom and lockers
  • stairs providing access to both floors
  • public elevators which also provides access to the Lotto Suites
  • entrance hall with long bar counter on the ground floor and 3 bar counters in the arena
  • several lavatories

VIP facilities

  • connecting to VIP rooms (Lotto Suites and Hospitality Center) and to Sportpaleis
  • Lotto Suites 1 + 2 and Hospitality Center available as VIP rooms

Special organizer/artist facilities

  • backstage facilities for artists, sports teams, organizers and press
  • elevator

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Copyright © 2007-2021 Antwerps Sportpaleis nv, all rights reserved.

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Lotto arena

Always buy your tickets from officially recognized sales organizations. The official ticket sellers for all events in the Lotto Arena are: Lotto Arena and Tele Ticket Service. Do not buy tickets from malafide ticket sellers!

Online

To buy tickets online, go to our online calendar and click the ticket button of the event of your choice to book your seats. Easy, convenient and accessible 24/7!

By phone

via Tele Ticket Service

from Belgium: 070 345 345 (max. € 0,30/min.)
from the Netherlands: 0900 45 000 45 (€ 0,45/min.)
other countries: +32 34 0000 34

At the box office

If an event is not yet sold out, you can buy tickets before the start of an event at the venue in which the event is taking place. Caution: never buy tickets on the street! They might be forged and might not give you access to the event.

Please note that for there is an additional service cost of 2 euros per ticket for tickets bought at the box office.

Enjoy with your group

Make memories that will last a lifetime, together with your association or group. The Sportpaleis Group offers special deals for many events. For more information please contact us via email on [email protected]

Ticket prices with/without extra costs

The ticket prices listed on our website are the prices you actually pay when ordering online. These prices include the costs for online payment, the service costs, the costs for the delivery of electronic tickets and also the contribution for the free use of public transport.

For both online and telephone reservations, you have the choice of receiving your tickets as an e-ticket or as a paper ticket. For paper tickets, however, additional shipping costs will still be charged.

For telephone reservations, you must take into account an additional call cost of 0.30 euros per minute.

When purchasing tickets at the box office, you pay an extra 2 euros per ticket.

For a small extra charge of 3 euros per ticket, you can take out cancellation insurance for your complete reservation. If, just before the event, you are confronted with a setback that prevents you from attending, this insurance will refund your tickets.

Be aware of ticketing fraud

For most events, tickets will be sent by Tele Ticket Service at the earliest 4 weeks before the event itself. The main reason for this measure is the fight against ticketing fraud and the black market. By delivering the tickets only 4 weeks before the event, resale at extremely high prices on the black market is being impeded.

Do not buy tickets from third parties reselling tickets at higher prices. Tickets bought from ticket resellers are often fake and give no guarantee of access to the venue.

Resale of tickets at exorbitant prices is illegal in Belgium. Facilitation hereof via a website is prosecutable. Any person offering excessively purchased ticket for resale via these concerned websites risks to be prosecuted in court.

Are you the victim of misleading practices, fraud or swindle? Report it here.

Visitors with a disability

All venues of the Sportpaleis Group are equipped for the reception of disabled visitors. We strive to welcome you as best we can and to let you enjoy a concert, show or sports competition in the best conditions.

Please request your seats by telephone at 03/400.00.34 (from abroad +32.3.400.00.34) or by sending an mail to [email protected] and clearly mention that you are a visitor with a disability (e.g. that you are travelling in a wheelchair). This way we can make the right booking for you. Even those who do not use a wheelchair can have specific needs. So when requesting tickets, always indicate exactly what your needs are, so that we can provide you with the best possible service.

Our volunteers will guide you from there to your place in the hall.

Wheelchair users

In the Lotto Arena there are reserved places for wheelchair users and the person accompanying them. These places, like those of all other price categories, are limited in number. So don’t hesitate to book your place right away! There is room for one escort per wheelchair user. Tele Ticket Service will be happy to check whether exceptions are possible to place families together, for example, but unfortunately (and certainly for larger groups) this is not always possible.

For safety reasons it is not possible to provide places for wheelchair users on the central square.

Hearing impaired

If there is a need for a deaf interpreter, you must take care of this yourself, unless an organizing party would be responsible for this and made prior arrangements with Tele Ticket Service, the actual organizer or the hall managers (for example, by having seats recorded and a temporary ring loop provided).

Visual handicap

If you would like to attend an event with a guide dog for the blind, please contact the administrative department of the Sportpaleis Group. You can reach us every working day from 09.00 to 18.00 hours from Belgium via 03/400.40.40, from abroad via 0032.3.400.40.40. ATTENTION , you can NOT order tickets on this number.

Contact us

Address

Lotto Arena
Schijnpoortweg 119
2170 Merksem

Administration

Before contacting us with any question or remark, please read the frequently asked questions first.
Can’t find an answer there? Please contact us via: [email protected]

You can reach or administrative service every working day from 9 a.m. till 6 p.m on 03 400 40 40 (in Belgium; from abroad: 0032 3 400 40 40). Please note that you cannot order tickets through this phone number.

Press

Sportpaleis Group welcomes events from various organizers and is sometimes also an organizer itself. PSE -Belgium is our own events company, well known for a.o. Night of the Proms, which is organized in the Antwerp Sportpaleis since 1985.

For information about the shows or for press accreditations, we ask you to contact the organizer/promoter directly. The name of the organizer/promoter is always mentioned at the page of the event on the website.

Questions about the Sportpaleis Group and its venues or about the own productions of PSE -Belgium can be asked via [email protected]

Lost & Found

Please contact our administration if you have lost something. Recovered items can be retrieved at the Sportpaleis reception desk. Our offices are open from Monday till Friday from 9 a.m. till 6 p.m.

Items found are only kept at our offices for a limited amount of time. We deliver valuable items such as personal documents to the Police. You can retrieve those items at the following address:

Politie Antwerpen
p/a Unolaan 2
2100 Deurne
+32 3 338 47 50

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Lotto Arena – Schijnpoortweg 119, 2170 Merksem – phone +32 3 400 40 40

Copyright © 2007-2021 Antwerps Sportpaleis nv, all rights reserved.

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