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Loto-Québec

Paysafe gets the ball rolling on a better payment experience for espacejeux.com customers

Objectives

Provide secure and responsible payments

Focus on a good user experience

Validate player age

Offer various funding options

Loto-Quebec and Online Payments

In December 2010, Loto-Québec launched North America’s second government-owned and operated online gaming site, espacejeux.com, to provide a responsible alternative to the unregulated online gambling sites in Québec. Established in Canada in 1969, Loto-Québec is a long-standing government agency that also runs a public lottery and operates four casinos, a video lottery network, two gaming halls, and network bingo activities.

Loto-Québec needed a payment partner capable of providing a payment system that wasn’t just secure, but would help it deliver on its commitment to responsible gaming, and provide a great user experience for its customers. We were the ideal partner to support them in this.

As a result of our innovative technology, more than 10,000 player accounts were successfully created in the first two months of launching espacejeux.com, and the site continues to go from strength to strength.

Balancing Enhanced Player Experience With Responsible Gaming

As well as ensuring optimum payment security and a smooth payment experience, Loto-Québec needed its espacejeux.com payment system to support its goal of being a responsible gaming site – by ensuring users were not under-age, were resident in Québec and by enabling them to retain control over their spending.

To make the account registration process easy and straightforward for users, Loto-Québec wanted a solution that would allow credit cards to be used as the primary tool for validating a player’s legal age (18) and proof of residency.

In addition, Loto-Québec needed to offer several funding options, including credit card payments and online Direct Debit. Limitations on the number of profiles using the same credit card were crucial to promote responsible gaming, while Electronic Fund Transfer (EFT) had to be used for disbursement of winnings to minimise fraud risk.

Finally, all payment processing must be done through a PCI-DSS-compliant payment gateway that would be capable of supporting a mobile ready hosted payment page, using tokenization of cardholder data and providing comprehensive back-office reporting.

Delivering Better Payments

We developed a fully customized end-to-end solution to meet the goals of espacejeux.com. For account registration, we integrated a third-party identity verification service into the payment gateway. When a player submits credit card information during the account registration process, a request is sent to a third-party information solutions agency. The credit card information is then authenticated and validated if the player is over 18 and resides in Québec.

For account funding, we provided both standard gateway offerings and several customized integrations, to allow credit card payments and Direct Debit. To meet the regulation criteria for funding disbursements, we offered our gateway’s EFT functionality for the site.

Loto-Québec Paysafe gets the ball rolling on a better payment experience for espacejeux.com customers Objectives Provide secure and responsible payments Focus on a good user experience

Lotteries app for Android TM

Download the Lotteries app to buy online, see draw results and check your terminal tickets.

Why can’t I find the app on Google Play?

Google Play does not authorize games of chance and gambling apps.

How to install the app

  1. Download the app.
  2. Once the download is complete, tap the downloaded file to start the installation process and accept all confirmation messages.

Your device may ask you to allow installation from unknown sources. You ‘ ll need to accept in order for the app to be installed.

Help

  • Can’t find the downloaded file? Look for a file named Application_Loteries.apk in your phone’s Files or Downloads folder.

Installation on Android 8.0 or older

  1. In your device’s Settings menu, go to the Security section and make sure that the Unknown Sources checkbox is checked, and accept any confirmation message.

When the download is complete, open your Notifications folder and tap the Lotteries app.

*Screens and steps may differ from an Android device to another.

TM Android is a trademark of Google Inc.

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© 2021, Loto-Quebec and Subsidiaries. All rights reserved.
In the event of a discrepancy between the draw results presented on this web site and Loto-Québec’s official winning list, the latter shall prevail.

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